QwenCheckin

The Problem

Many Malaysian restaurants and clinics struggle with frequent MHC, DOS, and local council inspections, often failing due to missing logs or improper documentation. SMEs are short-staffed and over-stretched, so manual checklists, shift logs, and temperature or expiry records are often inconsistent or forgotten. Owners in KL/Selangor, Penang, Johor, and East Malaysia need to manage multiple outlets but lack a cheap, easy-to-use system that speaks BM and English and fits local regulatory expectations.

The Solution

A web + mobile app where managers create digital checklists (e.g., 'daily kitchen safety', 'waste disposal', 'medicine stock check') in Bahasa or English; staff tick them in under 10 seconds. AI-assisted reminders: the system learns shift patterns and sends timely push/WhatsApp-style reminders. Auto-generated PDF or Excel reports formatted to match common MHC, DOS, and local-council log-book requirements. Built-in multilingual tooltips and simple UI so staff without strong English can still complete checklists correctly. Optional add-on: SMS/WhatsApp alerts for critical issues to managers' phones.

Target Market

Independent restaurants, cafés, and hawker stalls in KL, Selangor, Penang, Johor, Sabah, and Sarawak. Small clinics and physiotherapy/TCM centres managing daily hygiene and equipment logs. Franchise owners with a few branches wanting standardized daily checklists.

Revenue Model

Monthly subscription per outlet: RM150-300/month with tiered plans based on checklists, staff accounts, and report formats. One-time onboarding fee for multi-branch chains. Optional add-ons: SMS/WhatsApp alerts, accounting/inventory integration.

4-Week Validation Plan

• Week1: Interview 15 restaurant and clinic owners about inspection and log-keeping pain points.
• Week2: Build checklist builder MVP with drag-and-drop and pre-loaded templates.
• Week3: Test with 10 outlets in KL/Penang, measure time saved on daily checks.
• Week4: Pilot PDF report generation, track audit preparation time reduction.